Terms of service

Last Updated: November 10, 2026

Welcome to TobyTigerShop. These Terms of Service govern your access to and use of our website, including browsing, purchasing products, and interacting with our services.

By accessing or using our website, you agree to comply with these Terms. Please read them carefully before making a purchase.

1. General Conditions

TobyTigerShop reserves the right to update, modify, or discontinue any part of our website or services at any time without prior notice.

We may also restrict or terminate access to our website if we believe a user has violated these Terms or engaged in unlawful or unauthorized activities.

2. Products and Descriptions

We make reasonable efforts to ensure that product descriptions, images, specifications, and prices are accurate and up to date.

However, actual product colors and appearances may vary slightly due to screen settings, lighting conditions, photography, or manufacturing differences.

We reserve the right to correct errors, update product information, and modify or discontinue products without prior notice.

3. Orders and Acceptance

When you place an order, you agree to provide accurate and complete billing, shipping, and contact information.

All orders are subject to acceptance and product availability. We reserve the right to refuse, limit, or cancel orders for reasons including suspected fraudulent activity, payment issues, incorrect pricing, inaccurate product information, or fulfillment limitations.

If an order is canceled after payment has been received, an appropriate refund will be issued to the original payment method.

4. Pricing and Payment

All product prices and applicable charges are displayed on our website at the time of purchase.

Payment must be successfully completed before an order can be processed.

We reserve the right to update prices, promotions, and payment options at any time. Any applicable shipping charges and other costs will be displayed during checkout before you complete your order.

5. Shipping and Delivery

We currently ship eligible orders within the United States.

Our shipping terms are as follows:

  • Orders of $150 or more qualify for free standard shipping.

  • Orders under $150 are subject to a flat shipping fee of $7.95.

  • Order processing generally takes 1–3 business days after payment confirmation.

  • Estimated delivery time after shipment is 3–7 business days.

Delivery estimates are not guaranteed and may be affected by carrier operations, weather, holidays, or other circumstances beyond our control.

For additional information, please review our Shipping Policy.

6. Returns and Refunds

Eligible items may be returned within 30 days of delivery, subject to the conditions outlined in our Return & Refund Policy.

Returned products must generally be unused, unassembled, and in their original condition, with original packaging and accessories where applicable.

Customers are responsible for return shipping costs for personal preference or change-of-mind returns. For damaged, defective, or incorrect items caused by our error, we will provide an appropriate solution without additional return shipping costs.

Please review our Return & Refund Policy for complete details.

7. Order Cancellations

Cancellation requests should be submitted as soon as possible before an order is shipped.

Once an order has entered processing or shipment, cancellation or modification may not be possible. Orders that have already shipped are subject to our Return & Refund Policy.

Please refer to our Order Cancellation Policy for additional information.

8. Intellectual Property

All content on this website, including text, images, graphics, logos, designs, and other materials, is owned by or licensed to TobyTigerShop unless otherwise stated.

You may not reproduce, distribute, modify, publish, or commercially use any website content without our prior written permission.

9. User Conduct

When using our website, you agree not to:

  • Use the website for unlawful or fraudulent purposes.

  • Provide false or misleading information.

  • Attempt to interfere with website security or functionality.

  • Upload or transmit malicious code or harmful materials.

  • Violate the rights of TobyTigerShop or other individuals.

We reserve the right to take appropriate action against activities that violate these requirements.

10. Third-Party Services and Links

Our website may include links to third-party websites or services for your convenience.

We do not control or guarantee the accuracy, availability, or practices of these external services. Your use of third-party websites is subject to their own terms and policies.

11. Limitation of Liability

To the maximum extent permitted by applicable law, TobyTigerShop shall not be liable for indirect, incidental, special, or consequential damages arising from your use of our website or purchased products.

We do not guarantee that our website will always be uninterrupted, error-free, or completely secure.

Nothing in these Terms is intended to exclude or limit any rights or liabilities that cannot be excluded or limited under applicable law.

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of Illinois, United States, without regard to its conflict-of-law principles.

Any disputes arising from the use of our website or services shall be handled in accordance with applicable laws and regulations.

13. Changes to These Terms

We may revise or update these Terms of Service from time to time.

Changes will become effective when posted on this page, with the Last Updated date revised accordingly. Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

14. Contact Us

If you have any questions about these Terms of Service, please contact us:

  • Store Name: TobyTigerShop

  • Email: info@tobytigershop.us

  • Phone: +1 (618) 218-1312

  • Address: 1109 E Poplar St, West Frankfort, IL 62896-1444, United States

  • Business Hours: Monday–Friday, 9:00 AM–5:00 PM (CT)

Thank you for visiting TobyTigerShop. We appreciate your business and look forward to serving you.